Account

Account overview

Review your workspace, billing access, profile basics, data exports, and legal documents from one place.

Overview

Workspace

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Current workspace context.

Role

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Billing and export actions are role controlled.

Current plan

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Pulled from the billing catalog.

Credit status

Status appears when available.

Plan & credits

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Manage plan and credits

Data & privacy

Export your data, review privacy documents, or request deletion or correction.

Go to data controls Privacy Policy

Profile & login

Login email

Email
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User ID
Hidden in production

Password

Send a password reset email to your login address if you need to change credentials.

Workspace

Workspace details

Name
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Role
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Workspace ID
Hidden in production

Support

For account, billing, privacy, or security questions, contact the right inbox so we can route the request correctly.

Product support Privacy or legal

Team & roles

Team management

Invite collaborators and review workspace roles from Team Management. Server permissions still control who can invite, buy, export, or administer the workspace.

Open Team Management

Data & privacy

Download my personal data

Get a ZIP file containing your account profile, saved chats, preferences, and your own private voice/session transcripts.

Per GDPR Article 20. Voice recordings are not included; chat transcripts and your own private voice/session transcripts are included.

Download organisation data

Get a ZIP file containing organisation-owned data. Owner-only.

Per EU Data Act (Regulation 2023/2854). Larger organisations may take 30-90 seconds to package.

Close workspace and request data deletion

Cancel billing now and request permanent deletion of workspace product data after a 30-day export window. Billing, tax, audit, and fraud-prevention records may still be retained where legally required.

Workspace deletion requested

Product data deletion is scheduled after the export window. Organisation export remains available until then.

The field is empty until you type the exact workspace name.

This is separate from canceling a subscription in Stripe. Use this only when the workspace itself should be closed and product data should be removed.

Legal & security

Legal documents

Review terms, privacy, cookies, the DPA, subprocessors, refunds, acceptable use, and AI disclosures.

Legal hub Terms Privacy Cookies DPA Subprocessors Refund Policy Acceptable Use AI Use

Security and privacy requests

Use these routes for security review, cookie preferences, deletion, correction, or other privacy requests.

Security overview Cookie preferences Privacy request
Legal hub Terms Privacy Cookies DPA Security Subprocessors Cookie preferences
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